Senior Spotlight: Samantha Snow

Anthropology grad studies impact of Zoom turning Provo apartments into college classrooms

Anthropology Senior – Samantha Snow

While Zoom has worked well in lessening the spread of COVID-19 on college campuses, it has had detrimental effects on students’ ability to engage with their classes and connect with classmates and professors.  

For Samantha’s senior thesis project in the anthropology program, she studied the experiences of BYU students in the summer of 2020, during the largest influx of remote learning that has ever occurred. The students she observed were participating in all their classes via Zoom. Samantha noticed how the pandemic didn’t just ruin things by adding distractions with learning from home, but students were having to control two parts of their lives at once: being a student and whatever they tried to do simultaneously.  

Samantha argues that Zoom shouldn’t be viewed as an equal replacement to in-person courses but as a secondary method of instruction. She explains, “You can’t mute yourself in an in-person interaction, so classroom exchanges are much more genuine. It’s easier to tell the mood of a classroom than a Zoom room, for reasons such as feedback, technological delays, and overall, the simple lack of togetherness-feeling over Zoom.” 

Despite feelings of disconnection, Zoom offers advantages like allowing students to take classes from literally anywhere in the world. It also helps with accessibility issues. Zoom’s closed captioning feature can be added to a recorded meeting and help those who would otherwise need an interpreter.  

After looking at the advantages and disadvantages of Zoom, Samantha notes that many of the successes and failures are at the control of both the student and the professor. 

Tips For Students  

Samantha’s research shows that students need to feel present in their live-streamed classes, even if they’re not physically with their classmates and professor. She saw how difficult it can be to balance two frames of life at once. To combat this, Samantha suggests that students become aware of these contrasting frames and be willing to change, “If students are taking classes at home, there’s nothing they can do about the maintenance workers showing up, but they can try to place themselves in a location that removes them from the most distractions possible.”  

Tips For Professors 

Samantha encourages professors to understand the features of Zoom and use them for the student’s benefit. “The professor, or anyone facilitating a Zoom call, has the chance to make the meeting as engaging as they’d like, but this also requires premeditated effort and training on their behalf,” she says. Professors can also request feedback from students to learn how they can improve and increase engagement. 

Samantha plans to continue pursuing her interest in education and attend Boston College this fall for a master’s program in international higher education. Samantha’s dream is to work in an administrative position at a college or university.  

Samantha is grateful for the anthropology program and how it prepared her for graduate studies. “Anthropology is really broad and some people see that as a downside but it’s really a benefit because you can apply its main focus of understanding people to anything.”